What is ERaaS (Exam Room as a Service)?

ERaaS is a subscription-based service that transforms any room into an AI-powered Digital Exam Room in 30 minutes. It includes Samsung purpose-built clinical devices (tablets, phones, watches) pre-loaded with digitalhumanOS™ and 9 specialized Digital Humans for cognitive screening, patient access, virtual nursing, documentation, and more. No construction, no complex IT setup required.

How does the 30-minute setup process work?

Setup involves 6 simple steps: (1) Unbox Samsung devices (5 min), (2) Power on and connect to WiFi (5 min), (3) Launch pre-installed digitalhumanOS™ (5 min), (4) Configure room settings and preferences (5 min), (5) Test all 9 Digital Humans and EHR connections (5 min), (6) Brief staff and go live (5 min). Total time: 30 minutes from box to patient care.

What's included in the ERaaS subscription?

ERaaS includes: Samsung healthcare device hardware (tablets, phones, watches), digitalhumanOS™ platform license, 9 pre-configured Digital Humans (Gia + 8 specialists), automatic software updates, Knox security management, technical support, EHR integration support, and compliance monitoring. Everything needed for AI-powered exam room operations.

Do we need IT infrastructure or construction to deploy ERaaS?

No. ERaaS requires zero construction and minimal IT infrastructure. You only need WiFi network connectivity and your existing EHR credentials. Samsung devices come pre-configured with digitalhumanOS™ and Knox security. No server installation, no network reconfiguration, no construction permits needed.

Can we deploy ERaaS across multiple locations simultaneously?

Yes. ERaaS is designed for rapid multi-site deployment. You can deploy 1 room or 100+ rooms across multiple locations in parallel. Each room takes 30 minutes to set up. Centralized management through digitalhumanOS™ dashboard allows you to monitor and configure all locations from a single interface.

What Samsung devices are included in ERaaS?

ERaaS includes Samsung's purpose-built healthcare device ecosystem: Galaxy Tab Active series clinical tablets (rugged, antimicrobial coating), medical-grade Galaxy smartphones for staff coordination, Galaxy Watch devices for continuous patient vital monitoring, all integrated with Knox security platform and pre-loaded with digitalhumanOS™.

Why is Samsung the exclusive hardware partner for ERaaS?

Samsung provides enterprise-grade security (Knox platform), purpose-built clinical devices with antimicrobial coatings, continuous device management capabilities, FDA-registered components for medical use, global supply chain reliability, and deep integration with digitalhumanOS™ for seamless AI deployment. This partnership enables the 30-minute setup promise.

How does Samsung Knox security work with ERaaS?

Knox provides multi-layered security: hardware-based root of trust, real-time kernel protection, secure boot verification, encrypted storage, VPN automation, remote device management, HIPAA-compliant data isolation, and automatic security policy enforcement. Knox enables compliance without manual IT configuration.

What is the subscription pricing model for ERaaS?

ERaaS operates on a predictable monthly subscription: $2,500-$5,000 per exam room depending on specialty, volume, and features. This includes all hardware (Samsung devices), software (digitalhumanOS™), 9 Digital Humans, updates, support, and Knox security. No upfront capital expenditure required.

What is the typical ROI timeline for ERaaS deployment?

Average payback period is 60 days. ROI drivers include: 39% productivity improvement from AI automation, reduced staffing requirements for routine tasks, increased patient throughput (15-20% average), improved documentation accuracy reducing denials, and eliminated construction costs. Most organizations achieve positive ROI within 2 billing cycles.

Are there any upfront costs or capital requirements?

No. ERaaS is 100% OpEx with zero upfront capital expenditure. Subscription includes all hardware, software, and services. No construction costs, no IT infrastructure investment, no long-term contracts required. Start with 1 room, scale to 100+ as needed. Cancel or modify anytime.

How do we scale from 1 exam room to 100+ rooms?

Scaling is instant. Each new room is an additional subscription with 30-minute setup. No volume discounts kick in at 10+ rooms. Centralized management dashboard monitors all rooms. No additional IT infrastructure needed regardless of scale. Add or remove rooms monthly based on demand.

What are the 9 Digital Humans included in ERaaS?

ERaaS includes Gia (orchestrator) plus 8 specialists: Cognitive Screening Agent (MoCA, SLUMS assessments), Patient Access Agent (scheduling, registration), Virtual Nursing Agent (rounding, education), Documentation Agent (clinical notes, coding), Post-Discharge Agent (follow-up, monitoring), Quality & Compliance Agent (gap closure), Pre-Visit Agent (intake, prep), and Front Desk Agent (check-in, coordination).

How does digitalhumanOS™ run on Samsung devices?

digitalhumanOS™ is pre-installed on Samsung devices with optimized performance for clinical workflows. It runs locally on the device for low-latency AI responses while syncing with cloud backend for EHR integration, analytics, and updates. Knox security ensures HIPAA compliance. No separate servers or infrastructure needed.

ERaaS

Exam Room as a Service

Transform any room into an AI-powered Digital Exam Room in 30 minutes. Built on Samsung's purpose-built healthcare device platform with digitalhumanOS™ AI intelligence—no construction, no complex IT setup, just instant clinical AI deployment.

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30 min

Setup Time

Healthcare Transformation in 30 Minutes

ERaaS combines Samsung medical devices with DigitalHumanOS™ for instant healthcare automation

30-Minute Setup

Complete transformation from standard room to AI-powered Digital Exam Room in half an hour

Zero IT Requirements

Plug-and-play deployment with no technical expertise or infrastructure changes needed

94% Accuracy

Clinically validated AI achieving 94% diagnostic accuracy for cognitive and depression screening

9 Digital Humans

Specialized AI assistants for intake, screening, nursing, and patient experience coordination

78 Languages

Global accessibility with 78 languages and 48 emotional expressions for diverse patient populations

60-Day ROI

Guaranteed return on investment within 60 days through workflow optimization and automation

9 Specialized Digital Humans

Meet the AI team that transforms your exam room into an intelligent healthcare environment.

The digitalhumanOS^™ 8+1 architecture.

Gia™ serves as the master coordinator, orchestrating 8 specialized Digital Humans to deliver comprehensive patient care in every ERaaS deployment.

Service Model Built for Scale

ERaaS delivers enterprise-grade healthcare automation through a flexible subscription model, eliminating capital expenditure and technical complexity.

Subscription-Based Deployment

No upfront hardware costs, predictable monthly pricing, scalable across multiple locations

Turnkey Installation

Complete setup, configuration, and training included in service package

Ongoing Support & Updates

24/7 technical support, automatic software updates, continuous AI model improvements

What's Included

Samsung medical-grade devices with pre-installed DigitalHumanOS™
9 specialized Digital Humans coordinated by Gia™ AI
HIPAA-compliant infrastructure and data security
Staff training and onboarding programs
Real-time analytics and performance monitoring

Simple Deployment Process

From standard room to AI-powered Digital Exam Room in three simple steps

Site Assessment

Quick room evaluation and power/internet connectivity verification

Device Installation

Samsung devices installed and DigitalHumanOS™ configured for your workflow

Go Live

Staff training completed, systems tested, Digital Exam Room operational

First ERaaS Deployment

Pace Cardiology becomes the first clinic to deploy ERaaS for enhanced patient care

30% of cardiac surgery patients experience cognitive changes|<60s screening time

"By implementing Scienza Health's digitalhumanOS™, we're easing staff burnout, reducing patient wait times, and recovering lost revenue — while ensuring patients receive timely, comprehensive care."

Dr. Yaariv Khaykin

Chief Medical Officer, Pace Cardiology

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